/Delivery and Returns
Delivery and Returns 2017-12-10T10:32:42+00:00


Clothing and Merchandise

For clothing it takes typically 4-7 business days for production (on average 5 days). Once the item is ready then shipping for domestic orders is up to 8 business days, for international ones – up to 20.

 

RETURNS

SickBoy does not refund orders for buyer’s remorse or offer size exchanges on clothing. A new order, at your expense, would need to be placed for an updated size. Please study the size guide carefully to make sure you get the size correct before ordering, to avoid disappointment. Refunds will not be given for item shrinkage – cotton garments are likely to shrink slightly with the first wash. Please follow your washing machine and garment instructions accordingly.

DELIVERY

Artpieces, sculptures, collectables

All UK mainland orders carry a £5.00 p&p delivery charge. This includes the signing on delivery service.

International Delivery

Royal Mail Global Mail Standard – orders carry a £5.00 p&p delivery charge – this is an economy untracked service which usually takes around 7 to 14 working days – dependent on the country. Please note, we cannot be held responsible if the item(s) are lost in the postal system when the customer selected the untracked service. We do provide proof of initial posting.

Royal Mail Global Mail Tracked – orders carry a £10.00 p&p delivery charge – this is the same as the standard global mail but is tracked during transit.

When can I expect to receive my order?

Delivery is by Royal Mail post and can typically take between 5-7 days from the date of posting. Delays can occur if circumstances beyond our control disrupt postal services.

We ask customers to set the delivery address as a premises where someone will be there to take delivery of the package, no matter how big or small the order.